Privacy Policy
**Terms of Service Agreement**
This Terms of Service Agreement ("Agreement") is entered into between db International for Trading LLC., hereinafter referred to as the "Freight Forwarder", and it's Customers, hereinafter referred to as the "Customer", collectively referred to as the "Parties".
**1. Services Provided**
The Freight Forwarder agrees to provide the following services to the Customer:
a. Transportation of goods from the point of origin to the designated destination.
b. Customs clearance and documentation services.
c. Warehousing and storage facilities, if required.
d. Any additional services mutually agreed upon by both Parties.
**2. Responsibilities of the Freight Forwarder**
a. The Freight Forwarder shall exercise due diligence in handling, transporting, and delivering the Customer's goods.
b. The Freight Forwarder shall provide accurate and timely information regarding the status of shipments.
c. The Freight Forwarder shall comply with all relevant laws and regulations governing the transportation and handling of goods.
**3. Responsibilities of the Customer**
a. The Customer shall provide accurate and complete information regarding the goods to be transported.
b. The Customer shall ensure that the goods are properly packed and labeled in accordance with applicable regulations.
c. The Customer shall indemnify the Freight Forwarder against any claims, losses, or damages arising from inaccurate or incomplete information provided by the Customer.
**4. Payment Terms**
a. The Customer agrees to pay the Freight Forwarder the agreed-upon fees for the services rendered.
b. Payment shall be made in accordance with the agreed-upon schedule, and any overdue payments shall accrue interest at a rate of [insert interest rate]% per month.
c. The Freight Forwarder reserves the right to withhold delivery of goods until payment is received in full.
**5. Liability**
a. The Freight Forwarder shall not be liable for any loss, damage, or delay arising from circumstances beyond its control, including but not limited to acts of God, natural disasters, and government actions.
b. The Freight Forwarder's liability for any loss or damage to the Customer's goods shall be limited to the lesser of the actual value of the goods or the declared value of the goods specified by the Customer.
**6. Termination**
a. Either Party may terminate this Agreement upon written notice to the other Party.
b. In the event of termination, the Customer shall pay any outstanding fees owed to the Freight Forwarder for services rendered up to the date of termination.
**7. Governing Law**
This Agreement shall be governed by and construed in accordance with the laws of UAE Courts.
**8. Entire Agreement**
This Agreement constitutes the entire understanding between the Parties with respect to the subject matter hereof and supersedes all prior agreements, whether written or oral, relating thereto.
IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date of approving our invoices, official emails or written contract.
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